Support
Get in touch about any StibT Works tool — questions, bug reports, or feature requests.
Before you write
Including these details lets a bug be reproduced on the first reply instead of the third:
- Which tool and version
- Shown in the package folder and in the changelog file included with the download.
- Unity version and render pipeline
- For example
Unity 6000.0.37f1, URP. - What you expected, and what happened instead
- Exact error text from the Console, if there is one.
- A minimal example, if you have one
- The smallest data or setup that still shows the problem.
Frequently asked
- Does this work with my existing save system?
- Save Migrator operates on the serialized text, not on your classes, so it sits alongside whatever serializer you already use rather than replacing it.
- Does it pull in any other packages?
- No. There are no third-party dependencies, including for JSON handling.
- Which Unity versions are supported?
- Unity 2022.3 LTS and Unity 6 LTS. Each release is tested against both.
- Can I use it in a commercial project?
- Yes. Use is governed by the Unity Asset Store End User License Agreement that applies to the licence you purchased.
- I found a bug. How fast will it be fixed?
- Bugs that cause data loss or prevent a tool from working are prioritised above everything else. Report it by email and you will get an acknowledgement with a plan.
Refunds
Purchases are made through the Unity Asset Store, so refunds are handled under the Asset Store's own refund policy. If a tool does not do what its store page says it does, write first — it will either be fixed or the refund will be supported.